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Validity Period:
Gift cards are valid for 365 days from the date of purchase. After this period, any remaining balance will expire and cannot be redeemed.
Redemption:
Gift cards may be redeemed for any spa service, treatment, or retail product offered at Mulan Spa Seattle.
Gift cards must be presented at the time of payment (printed or digital format accepted).
Non-Refundable & Non-Transferable:
Gift cards cannot be returned, refunded, or redeemed for cash, except where required by law.
Gift cards are non-transferable and cannot be replaced if lost, stolen, or damaged.
Partial Redemptions:
If the total value of your purchase is less than the value of the gift card, the unused balance will remain on the card for future use until the expiration date.
If the purchase exceeds the value of the gift card, the remaining balance must be paid using another accepted payment method.
Booking Policy:
Appointments made with a gift card are subject to our standard booking and cancellation policies.
Please mention your gift card when booking your appointment.
Right to Amend:
Mulan Spa Seattle reserves the right to amend or update this policy at any time without prior notice, in accordance with applicable laws.